FREE SHIPPING on all retail orders within the continental US.
Orders are shipped first class USPS. We ship orders on the same day received in most cases. You can expect to receive your order under normal circumstances in about a week.
If we are out of an item you order, we will attempt to contact you by email and/or by phone immediately to find out your choice of:
1) Substitution of a similar item/design of equal value,
2) Wait till we get the item in stock (could add up to two weeks to delivery of your order,) or
3) Partial refund and immediate shipment of the balance of your order.
We offer UPS three-day, two-day, and next-day air services for additional fees.
Same-day fulfillment is only available Monday-Friday, 10:00 a.m. - 2:00 p.m. ET. Any expedited orders received after the cutoff time will be filled and shipped at the next available opportunity.
Expedited orders are subject to in-house rush fulfillment charges as well as appropriate shipping fees.
Depending on the size of your order, it will ship International First Class USPS, Global Priority, or Air Parcel Post. Generally, charges will automate according to these rates:
$15.00 for subtotal up to $19.99
$25.00 for subtotal up to $49.99
$35.00 for subtotal up to $99.99
$50.00 for subtotal up to $250.00
Up to 50% OFF INTERNATIONAL SHIPPING for subtotal over $250.00.
RETURNS and EXCHANGES
We unconditionally guarantee your satisfaction. Call us at 941-718-3258 Monday–Friday, 10:00 AM – 4:00 PM ET or email us at WeAreOneWorld@ymail.com for a resolution to your satisfaction.
If we send you a damaged/incorrect item or size, we will replace it and reimburse you for return shipping if we request the item to be returned.
For a case in which you ordered the wrong item or size call us at 941-718-3258 Monday–Friday, 10:00 AM – 4:00 PM ET for instructions on exchanging it.
We will refund the actual value of an item if it is damaged upon arrival. We will not refund the shipping/handling charges. We may at our discretion refund only your actual shipping costs (back to us) in case of our sending a wrong size or item.